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FAQ
1. I get "an error occurred while moving data-623" during Installation.
- Delete all files in the /Windows/Temp directory, close down any virus
protection utilities that may be running, and re-install the program.
If the problem persists, the software can also be downloaded in
ZIP format.
2. When Installing an upgrade, the "Next" button does not activate when I enter the Install password.
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The Install password is changed with each major script upgrade.
To obtain the current password, you will need to fill out a lost
registration form. You should also ensure that we have your correct e-mail
address so we can send you updated information as it becomes available.
Note: The password is Case-Sensitive, and must be entered exactly.
3. I get "The decompression of %s failed. There may not be enough disk space available in the TEMP directory" error.
- Windows can limit the size of the TEMP directory and it may be full even
though you have free disk space available on your hard disk. Delete
some files from the windows TEMP directory and try again. If you still
can't get it to work, download and install the download
the program in ZIP format.
4. When I try to register, I get an error that there are missing components in this installation. Where can I get the full version upgrade?
- You must first download
and install the script upgrade file. The installation instructions
were provided along with your registration name and serial number.